To save you time we have provided answers below to some of the most frequently asked questions by our customers.

If you cannot find the question you are looking for, please contact us.

A new carton can be manufactured within 7-10 working days depending on your artwork requirements. Plain cartons usually take about 5-6 working days. In urgent situations a reduced lead-time can usually be met, but may include extra charges.

As of the 1st of January 2020 we will no longer be accepting drop-in visitors.

Please contact us to make an appointment.

You can also Order Online and via email / phone.

Yes, please contact us to arrange an appointment. Due to Covid-19 we understand you might prefer or need further assistance over the phone, please call our Internal Sales Representative who can assist you.

A sample carton can be made using our CAD Design and cutting facility, or from our stock items. This is for you to check that the size and cardboard grade suits your requirements. Samples are free of charge in the majority of cases. If the sample requires specifically / individual designed features there may be a design fee applicable. This will be written on your quotation before commencement.

Stock Samples of most cartons are available for Free. Delivery of the samples would be at cost of the customer if out side of the South East QLD area. There is NO REFUND for cost of Delivery for samples.

Once we have all your packaging requirements, we are able to get most quotations out within 24-48 hours, depending on the complexity of your needs. In a more urgent situation please Contact Us.

What information do we need to quote? Internal sizing of your carton, strength required or weight of package, brown/white/printed, quantity required and contact details. Please also advise your delivery instructions.

Delivery / freight is added to your quote unless otherwise specified at time of quoting.

No, we are an independent company, wholly owned by an Australian family who have combined experience of 45 years in the packaging industry.

CBS distribute Australia Wide. To enquire about delivery to your area please Contact Us or see Shipping and Returns information tab.

CBS work on the individual order for delivery. We don’t like to give a base price as this would not be beneficial to the small items in our warehouse. Therefore we will email you a delivery quote after you choose your items in your cart. There is no obligation to continue with the order.

Visit our How to measure a box page for instructions.

Any further queries please Contact Us

Yes we do. Our Free Quotes are No obligation. No job is too big or small.

We have over 100 standard sized cartons in our online catalogue for you to purchase now. Alternatively you can download our PDF version of our catalogue.

Our online ordering service allows you to see instantly what you pay for what quantity. Of course the more you buy the less per grouped quantity it will be. As for producing new products, the longer the run size the better the price per unit, so we can pass the savings on to you.

Flute, Corrugation – This refers to the wave shapes, or ridges, that are pressed into a sheet of material that has been softened by steam. This material is then sandwiched between flat sheets of material to form corrugated fibreboard. Flute serves as protective cushioning and helps strengthen a carton. Different widths and configurations offer distinctive performance advantages. Corrugated cartons feature either of the types below.

  • A-Flute: Flute thickness of 4.7 mm (We do not supply or use this Flute)
  • B-Flute: Flute thickness of 2.5 mm
  • C-Flute: Flute thickness of 3.6 mm – Depending upon the stacking strength, puncture resistance , crush strength required for the carton, one of the above three commonly corrugations are used in single-wall, general-purpose cartons. A-Flute has excellent stacking Strength, B-Flute has good puncture resistance and C-Flute has the optimum combination of both.
  • E-Flute: Flute thickness of 1.5 mm – This is generally used for light applications such as Pizza Boxes, Mailers, Shoe boxes etc.
  • BC Flute: This flute is a double-wall combination made from one B-flute, single-wall sheet and one C-flute, single-wall sheet. The result is a strong corrugation used when extra thickness or stacking strength is needed.
  • AC Flute: This flute is a double-wall combination made from one A-flute, single-wall sheet and one C-flute, single-wall sheet. The result is a very strong corrugation used when extra strength is needed. (We do not supply or use this Flute)

Due to having a CAD Design and cutting facility inhouse, we can provide you with very small quantity runs, though the cost for one item can be the same as for 50, due to the set up costs. Please ask for a quote. Typically we don’t sell one box, we sell in packs of 25 for stock cartons and minimum of 100 for Diecut and custom cartons. Custom quantities will be dependent on the item being quoted.

This is dependent on the size of your cartons. But we will make sure it is the most possible to minimise your freight costs. We are also able to limit the height to suit special requirements. E.g. Pallet racking systems, Interstate freight etc.

4 Colour Process or CMYK is now available for all Carton products that we manufacture. UV ink is also another option.

Contact us for a quote today.

Artwork costs are incorporated into the price for your printing plates; this will includes proofs that are required to be signed before we proceed with any manufacturing. Supplied art will still be proofed out after preparing it for plating, in case of human error whilst changing it to the specified file type.

With many products on our warehouse floor they are bundled in various quantities, making it hard to give out samples. However, we do have a CAD Design and cutting facility, which is able to design and cut out a sample of your desired item. Conditions apply; please email us for more information. Delivery / Postage is charged to the customer for all samples with no refund on the postage.

We now have a sample room for customers to visit by appointment. Samples are not to be removed from room, but we can organise to create one for you. Conditions apply.

No problem, please advise us at the time of quoting you and we will arrange an ex-factory price if you prefer, otherwise we will quote you with delivery included.

If you have a question that we have not listed, please contact us via email and we shall assist you in any way we can.

We will update our FAQs periodically.

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Cardboard Box Shop 50 years

It's our 50th Anniversary!

We're celebrating with some fun competitions - great prizes to be won!